This Dental Administration Level 3 course is designed for people who wish to gain a recognised qualification to enable them to begin work or improve their career in Dental Reception and Dental Administration roles.
The Dental Administration Level 3 course will help you develop your knowledge of Dental Administration so that you can embark on a rewarding career. Also if you are already working in a related field and want to improve your career prospects, then this course will help you.
The objectives of this administration course are to:
Develop a broad understanding of the principles of dental administration & reception
Learn techniques and good practice for dental administration
Understand the anatomy & physiology of the head and mouth
Develop knowledge and skills in good hygiene practice
Learn how to keep and store patient records and maintain confidentiality
Support
The course will be delivered by post including Tutor Support for 12 months. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course. Postal assignments cannot be accepted without prior permission from the tutor and you must have access to email in order to contact your Tutor.
Throughout your course, you'll have the support of a Tutor to guide you. Additionally, you can reach out to the Student Support Team for help with any other questions you may have. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.
Assessment
You must successfully complete a series of assignments. Once all assignments have been completed satisfactorily, you will then be awarded your certificate. The good news is, there is no final exam.
Modules
Module 1 – Reception Skills
General reception skills
Duties of a Medical Receptionist
Telephone skills
Customer service
Making and recording appointments
Module 2 – Office Administration
Record keeping
Communications
Time management
Module 3 – Technology
Typing and keyboard skills
Microsoft office software
Common medical software
Module 4 – Dental Anatomy and Physiology
The skull & jaws
Muscles of mastication
Nerve supply of jaws and teeth
Blood supply of jaws and teeth
Topography of the mouth
Tooth structure
Module 5 – Supporting the Dentist
Supplies & supply procedures
Appointment scheduling
Receiving patients
Dental abbreviations
Module 6 – Hygiene
The importance of hygiene
How to maintain hygiene standards
Cleaning for infection control
Waste disposal for infection control
Health care associated infections
Module 7 – Confidentiality
The need for confidentiality
The legal position
Best practice
Other legislation associated with record keeping
Q & A
Will I require any previous knowledge to start this course?
You do not need any prior learning knowledge or experience to take this course. This course is openly available to anyone who wishes to take part in a highly rewarding home study course. You have the freedom to start the course at any time and continue your studies at your own pace for a period of up to 12 months from initial registration with the full support of your Tutor.
What is included with this course?
In-depth study materials covering the full specification
12 months tutor support
Assignment marking and feedback
Certification
Will I need to purchase any books?
You will not need to purchase any books as we cover everything that is required in the course materials unless otherwise stated on the course page.
Are there any additional costs?
There will be no additional costs for this course.
I live overseas, would I be able to take this course?
Yes, this course is available to international students.
Do I have to pay delivery?
For paper-based courses, delivery is free to the UK. A delivery fee will be payable for paper-based courses sent outside the UK. Please click here for delivery information.
How many hours should I allow for this course?
We recommend that you are able to dedicate between 90 and 110 hours’ study time, plus additional time for completing assignments.
Can I complete this course sooner if I wish to?
Yes, you can work at your own pace to complete this course.
Awarding Organisation
At the end of this course successful learners will receive a Certificate of Achievement from ABC Awards and Certa Awards and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
The course has been endorsed under the ABC Awards and Certa Awards Quality Licence Scheme. This means that Kendal Publishing Ltd has undergone an external quality check to ensure that the organisation and the courses it offers, meet defined quality criteria. The completion of this course alone does not lead to a regulated qualification* but may be used as evidence of knowledge and skills gained. The Learner Unit Summary may be used as evidence towards Recognition of Prior Learning if you wish to progress your studies in this subject. To this end the learning outcomes of the course have been benchmarked at Level 2 against level descriptors published by Ofqual, to indicate the depth of study and level of demand/complexity involved in successful completion by the learner.
The course itself has been designed by Kendal Publishing Ltd to meet specific learners’ and/or employers’ requirements which cannot be satisfied through current regulated qualifications. ABC Awards and Certa Awards endorsement involves robust and rigorous quality audits by external auditors to ensure quality is continually met. A review of courses is carried out as part of the endorsement process.
ABC Awards and Certa Awards have long-established reputations for providing high quality vocational qualifications across a wide range of industries. ABC Awards and Certa Awards combine over 180 years of expertise combined with a responsive, flexible and innovative approach to the needs of our customers.
Renowned for excellent customer service, and quality standards, ABC Awards and Certa Awards also offer regulated qualifications for all ages and abilities post-14; all are developed with the support of relevant stakeholders to ensure that they meet the needs and standards of employers across the UK.
*Regulated qualification refers to those qualifications that are regulated by Ofqual / CCEA / Qualification Wales
Fees
Course fees for payment in full include:
Course materials which will cover the full course.
Assessment and feedback on all assignments.
Certification
Access to your personal Tutors via our online portal.
Access to a range of online resources.
Free Notebook and Pen.
Access to the NUS student card.
Tutor references once a satisfactory amount of work has been completed.
