This IGCSE Travel and Tourism Course is ideal for anyone wishing to gain a knowledge and understanding of this subject. You will also find this course extremely valuable if you are looking for a progression route for further training whilst employed.
This course will help students develop an understanding of the travel and tourism industry, providing theoretical knowledge of products, services, infrastructure and transport systems.
If you have looked at the full specification on the Cambridge website, you will have noticed that there are various options including coursework. We will be preparing you only for the examinations options. No coursework is required.
The course will be delivered online including Tutor Support for two years. All assignments are marked by one of our professional Tutors who will offer regular feedback and guide you through your course. Postal assignments cannot be accepted without prior permission from the tutor and you must have access to email in order to contact your Tutor.
You will be provided with the telephone number for your dedicated Student Support Team who will be available for any other queries that you may have whilst completing your course. You can be assured that you will receive unlimited support for your home study course, so there is no need to struggle or feel isolated during your studies.
The course contains a number of assignments which your tutor will mark and give you valuable feedback on. You will also have access to a range of online resources.
Students will be required to arrange and pay for their examinations at an approved centre when an examination forms part of the course. We can provide an extensive list of these centres for you.
Course fees for payment in full include:
- Assessment and feedback on all assignments.
- Access to your personal Tutor via our online portal.
- Access to a range of online resources, student materials, assessments, assignments, eBooks etc
- Practice exam papers to prepare you for the real thing.
- Tutor references and predicted grades once a satisfactory amount of work has been completed.
- Help finding an exam centre for you to sit your exam
Cambridge Course Code(s): 0471
Cambridge Exams: June & November
Cambridge Study Hours: 130 Hours
This IGCSE Travel and Tourism Course will develop practical skills across a range of working roles, as well as providing a global and local perspective on travel and tourism. You will gain an overview of the industry, and learn about popular destinations, customer care, working procedures, travel and tourism products and services, and marketing and promotion.
The travel and tourism industry
- Understand and explain the structure of the international travel and tourism industry
- Investigate the social, cultural, economic and environmental impact of travel and tourism
- Identify the role of national governments in forming tourism policy and promotion
- Investigate the patterns of demand for international travel and tourism
Features of worldwide destinations
- Demonstrate knowledge of the main global features
- Demonstrate awareness of different time zones and climates
- Investigate travel and tourism destinations
- Identify and describe the features which attract tourists to a particular destination
Customer care and working procedures
- Deal with customers and colleagues – “the moment of truth”
- Identify the essential personal skills required when working in the travel and tourism industry
- Follow basic procedures when handling customer enquiries, making reservations and payments
- Use reference sources to obtain information
- Explore the presentation and promotion of tourist facilities
Travel and tourism products and services
- Identify and describe tourism products
- Explore the roles of tour operators and travel agents in the chain of distribution
- Describe support facilities for travel and tourism
- Explore the features of worldwide transport in relation to major international routes
Marketing and promotion
- Role and function of marketing and promotion
- Market segmentation and targeting
- ’Product’ as part of the marketing mix
- ’Price’ as part of the marketing mix
- ‘Place’ as part of the marketing mix
- ‘Promotion’ as part of the marketing mix
The marketing and promotion of visitor services
- The operation, role and function of tourism authorities responsible for tourism policy and promotion at a national, regional and local level, including tourist information centres and visitor information services
- The provision of tourist products and services
- Basic principles of marketing and promotion
- The marketing mix
- Leisure travel services
- Business travel services
Paper 1: Core Paper
Written examination: 2 hours
Availability: June and October
Assessment overview: Short answer question paper,
60% of grade
Paper 2: Alternative to Coursework
Written examination: 2 hours 15 minutes
Availability: June and October
Assessment overview: Short answer question paper, based primarily on Unit 5 of the syllabus
40% of grade